Getting Started

Welcome to Jetrack! Getting started is refreshingly simple. No complicated configuration, no lengthy setup process, just three straightforward steps to start understanding your website traffic.

What You'll Need

A website you own or manage
5 minutes of your time
Access to your website's HTML (specifically the <head> section)

That's it. No credit card required, no technical wizardry needed.

The Setup Process

Here's the complete flow from signup to seeing your first visitor:

Step 1: Create Your Account

Head over to our sign-up page and create your account. You have two options:

Option A: Sign up with Google (Recommended)

Click "Continue with Google"
Select your Google account
Accept our terms of service
You're in!

Option B: Sign up with Email

Enter your full name and email address
Create a secure password (minimum 8 characters)
Check the box to agree to our Terms of Service and Privacy Policy
Click "Create Account"
Check your email for a verification link
Click the verification link to activate your account

Once you're verified, you'll be automatically logged into your dashboard.

Step 2: Add Your Website

After signing in, you'll land on your dashboard. Here's where the magic begins:

Click "Add Website" - You'll see this button prominently displayed on your dashboard
Enter your domain - Type in your website URL (e.g., example.com)
- Don't include https:// or www. - just the domain itself
- We'll automatically fetch your site's favicon and title to make things easier
Name your website (optional) - Give it a friendly name
- This auto-fills from your website's title, but you can change it
- Use whatever makes sense to you: "Main Site", "Blog", "Landing Page", etc.
Select your timezone - Choose your preferred timezone for analytics reports
- We'll auto-detect your timezone, but feel free to change it
- This determines how we group your daily/hourly stats
Click "Add Website" - And you're done with this step!

Step 3: Install the Tracking Script

This is the most important step, but it's also the easiest. After adding your website, you'll immediately see your unique tracking script.

The Script Looks Like This:

<script
    async
    defer
    data-website-id="your-unique-id"
    src="https://analytics.brandjet.ai/script.js">
</script>

Where to Put It:

Copy the entire script and paste it into your website's <head> section, just before the closing </head> tag.

Here's What That Looks Like:

<!DOCTYPE html>
<html>
  <head>
    <title>Your Website</title>
    <!-- Your other tags... -->
    
    <!-- Jetrack - Paste here  -->
    <script
        async
        defer
        data-website-id="your-unique-id"
        src="https://analytics.brandjet.ai/script.js">
    </script>
  </head>
  <body>
    <!-- Your content -->
  </body>
</html>

Installing on Different Platforms:

Need platform-specific instructions? Check out our detailed Installation Guides:

WordPress - Multiple installation methods
Shopify - E-commerce platform setup
Webflow - Visual web design platform
Next.js - App Router & Pages Router
React - Standard React apps
And many more... - View all 25+ platform guides

Testing on Localhost:

Want to test the script on your local development environment? Check the "Allow localhost debugging" checkbox when viewing your tracking script, and we'll include the special data-allow-localhost="true" attribute for you.

Step 4: Verify It's Working

After installing the script:

Visit your website - Open it in a new browser tab
Go to your BrandJet dashboard - Navigate to Dashboard → Your Website
Check for the first event notification - You'll see a friendly message asking you to wait for your first visitor

Within a few seconds of visiting your site, you should see:

Your first visitor count appear
Real-time analytics start populating
The "waiting for first event" banner disappear

If you don't see data within a minute, check our troubleshooting guide.

What Happens Next?

Once your tracking script is live, BrandJet starts collecting data automatically:

✅ Real-time visitor tracking - See who's on your site right now ✅ Traffic sources - Understand where visitors are coming from ✅ Geographic data - See visitor countries and cities ✅ Device & browser info - Know what your audience is using ✅ Page views - Track your most popular pages ✅ Session metrics - Monitor bounce rate and session duration

All of this happens automatically. No configuration needed.

Troubleshooting

I don't see any data after installing the script

Check these common issues:

Script placement - Make sure it's in the <head> section, not the <body>
Website domain - Verify you entered the correct domain when adding your website
Cache - Clear your browser cache and try visiting your site again
Ad blockers - Temporarily disable ad blockers to see if they're interfering
Browser console - Open your browser's developer tools (F12) and check for JavaScript errors

Still stuck? The script is only 2KB and loads asynchronously, so it won't slow down your site while you troubleshoot.

The script isn't loading on my site

Check the src URL - Make sure it points to https://analytics.brandjet.ai/script.js
Check the website ID - Verify the data-website-id matches what's shown in your dashboard
Check for typos - Even a small typo will prevent the script from working

I want to track localhost during development

Easy! When viewing your tracking script in Settings → General, check the box labeled "Allow localhost debugging". This adds a special attribute that enables tracking on localhost and 127.0.0.1.

Your Next Steps

Now that you're tracking, you might want to:

View Installation Guides - Platform-specific installation instructions
Track Custom Events - Monitor specific actions like button clicks and form submissions
Embed Widgets - Display live visitor counts on your site

Need Help?

You're literally minutes away from understanding your traffic better. If you hit any snags or have questions, we're here to help.

Ready to see who's visiting your site? Sign up now!

Getting Started

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